Effective Date: August 13, 2026 · Last Updated: August 13, 2026
Welcome to SAMMYONLINE. SAMMYONLINE is an online marketplace that allows users to discover products, place orders, communicate with sellers, make payments, and access other shopping-related services.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, and the rights you have regarding your information.
This Privacy Policy is intended to comply with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act, 2023 (NDPA).
1. Information We Collect
Depending on how you use our Platform, we may collect the following information:
A. Account Information
When you create an account, we may collect: full name, phone number, email address, password or authentication information, profile photograph (if provided), username or account ID, and account preferences.
B. Delivery and Order Information
When you purchase a product, we may collect: delivery address, state and city, recipient's name and phone number, order details, products purchased, order amount, and delivery instructions.
C. Payment Information
Payments may be processed through third-party payment providers. We may receive payment status, transaction reference, amount paid, payment method, and transaction date/time. We do not intentionally store your full card number, PIN, CVV, or other sensitive payment credentials unless specifically required and lawfully permitted. Payment information may be processed directly by our authorized payment providers according to their own privacy policies.
D. Seller Information
If you register as a seller, we may collect: name, phone number, email address, business name and address, product information, bank/payment details required for payouts, identification or verification information where required, and seller performance/transaction information.
E. Device and Technical Information
We may automatically collect: device type, operating system, app version, IP address, browser information, network information, device identifiers where necessary, crash reports, login activity, and usage information.
F. Communications
If you contact us or communicate with sellers through features provided by the Platform, we may process information contained in those communications where necessary to provide the service, prevent fraud, resolve disputes, or enforce our rules.
2. How We Use Your Information
We may use your information to: create and manage your account; process and manage orders; facilitate payments; connect customers with sellers; arrange deliveries; provide customer support; send order confirmations and important notifications; send security alerts; improve our Platform; personalize product recommendations; detect and prevent fraud and abuse; resolve disputes; maintain transaction records; manage seller accounts and process payouts; analyze Platform performance; comply with applicable laws; and protect the rights, property and safety of our users and Platform.
We will not collect personal information that is unnecessary for the purposes for which it is being processed.
3. Legal Basis for Processing
Where applicable, we process personal information on lawful bases recognized under Nigerian data-protection law, including your consent, performance of a contract or provision of requested services, compliance with legal obligations, protection of legitimate interests, or other lawful bases permitted by applicable law. Where processing relies on consent, you may withdraw your consent where legally applicable. Withdrawal of consent does not affect processing that was already lawfully carried out before withdrawal.
4. Sharing of Information
We do not sell your personal information to third parties. We may share information where reasonably necessary with:
- Sellers — information necessary to fulfill an order, such as your name, contact information and delivery details.
- Delivery Providers — information required to deliver your order.
- Payment Providers — payment information processed by authorized payment gateways and financial service providers.
- Technology and Service Providers — cloud hosting, database storage, authentication, analytics, notifications, customer support, security, and payment processing.
- Legal and Regulatory Authorities — where required by law, court order, regulatory requirement, or to prevent fraud, investigate illegal activity, or protect users and our legal rights.
5. Product Recommendations and Advertising
We may use information about your activity on the Platform — products viewed, searches, purchases and preferences — to improve recommendations and display more relevant products. You may be able to unsubscribe from promotional communications while continuing to receive essential service-related messages such as order and security notifications.
6. Cookies and Similar Technologies
Our website or app may use cookies, local storage, device identifiers or similar technologies to keep you signed in, remember preferences, maintain shopping-cart functionality, improve security, understand usage, improve performance, and provide relevant recommendations.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction — including access controls, authentication, encryption where appropriate, secure data transmission, monitoring, and restricted access. However, no internet-based system can be guaranteed to be completely secure. Please protect your password and report any suspected unauthorized access immediately.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction records, resolving disputes, preventing fraud, complying with legal obligations and enforcing agreements. When no longer required, information may be deleted, anonymized, or securely disposed of.
9. Your Privacy Rights
Subject to applicable law, you may have the right to: know how your information is processed; request access, correction, or deletion; object to or request restriction of certain processing; request data portability; withdraw consent; and lodge a complaint regarding the processing of your personal information.
10. Account Deletion
You may request deletion of your account by contacting us at sammyonline@zohomail.com. Certain information may be retained where required by law, for legitimate business purposes, fraud prevention, dispute resolution, accounting, or enforcement of our agreements.
11. Children's Privacy
Our Platform is not intended for children who are not legally permitted to use our services. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us.
12. Third-Party Services and Links
Our Platform may contain links to or integrations with third-party websites, apps, payment providers or delivery services. We are not responsible for the privacy practices of independently operated third parties. We encourage you to review their privacy policies.
13. Seller Responsibilities
Sellers using our Platform must only collect, use or process customer information for legitimate purposes connected with their transactions, must protect it from unauthorized access, and must not use it for unauthorized marketing, resale, harassment, fraud or other unlawful purposes.
14. International Data Transfers
Some of our technology or service providers may process information outside Nigeria. Where this occurs, we take reasonable steps to ensure the transfer and processing comply with applicable data-protection requirements.
15. Data Breaches
If we become aware of a personal-data breach, we will assess the incident and take reasonable steps to contain, investigate and remediate it, and notify relevant authorities and/or affected individuals where required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices. The "Last Updated" date indicates when the policy was most recently revised.
17. Contact Us
App/Company: SAMMYONLINE
Privacy Email: sammyonline@zohomail.com
Support Email: mackson.samson@mail.com
Phone: 07072524519
Business Address: 05 Agolo St, Ekete Inland, Warri 330103, Delta State, Nigeria
18. Regulatory Authority
If you believe your privacy rights have been violated and the matter cannot be resolved directly with us, you may contact the Nigeria Data Protection Commission (NDPC) — Nigeria's data-protection regulator — at info@ndpc.gov.ng.
19. Acceptance
By creating an account or using SAMMYONLINE, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, we will request consent through the appropriate mechanism before processing your personal information on that basis.
SAMMYONLINE is committed to protecting your privacy while providing a reliable and secure online marketplace.